NEWPORT MOOLOOLABA APARTMENTS TERMS AND CONDITIONS
For peace of mind when booking Newport Mooloolaba are doing everything we can to be as flexible as possible if restrictions are put back in place:
- Free to cancel your booking up to 14 days prior to arrival and we would be happy to refund your booking.
- Free to reschedule your booking up to 48 hours prior to arrival. Whilst no fees will apply, date changes will be subject to availability and any difference in rate.
- If you’re still unsure when you are able to travel, we’ll hold the credit for a future booking anytime in the next 18 months.
- If cancelled within 48 hours prior to arrival, no refund of deposit
- The flexibility of cancellation will be subject to government restrictions such as border closures and deemed hot spots. It does not cover “change of mind” regarding travel.
This is valid for bookings made directly with Newport Mooloolaba Apartments. For bookings made through a travel intermediary (e.g. travel agents, OTAs), please contact your booking provider for assistance.
Full Terms & Conditions
Tariffs are subject to change until a booking has been confirmed by a receipt and deposit processed.
A minimum deposit of $200 (Low Season) and $600 (Peak Season) is required for apartments and $50 is required for Motels to confirm the booking. Balance of account is payable on arrival. Credit Card details are held for security.
Guests are responsible for leaving the unit in good order. The guest will be liable to pay the cost of any replacements, additional cleaning or repairs for any damage caused during the stay.
We will do our best to fulfil unit requests, however we are unable to guarantee. If no unforeseen circumstances arise we certainly give the room as requested. Please note that the furnishings may slightly vary from what the images/photos show.
If cancelled up to 14 days before arrival, deposit is refunded in full. If cancelled within 14 days of arrival no refund of deposit. For bookings affected by the Covid-19 situation our flexible cancellations will allow you to make free changes up until 48 hours prior to arrival.
In a post-COVID-19 world, we are committed to keeping you safe and caring for you as a valued guest. Newport Mooloolaba assures you that the apartments cleanliness and hygiene remain our highest priority. On a daily basis, we are working to ensure that we follow the latest guidance from the Queensland Government Health Department.
Newport Mooloolaba is situated right beside SeaLife and the Wharf Complex and straight behind the Mooloolaba Surf Club.
Mooloolaba’s sub-tropical climate is ideal for the beach, pool, alfresco dining and year-round activity. Enjoy mild ocean temperatures ranging from average minimum of 20.5°C in August to an average high of 28.5°C in February.
Newport is situated next door to SeaLife and The Wharf complex and across the road from The Surf Club Mooloolaba and The Esplanade.
You’ll find Newport Mooloolaba Holiday Apartments in the heart of Mooloolaba – It’s just a one-minute walk to Mooloolaba’s patrolled surf beach, shops, cafes and restaurants.
Booking with us
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Reception is open 7 days.
8am – 5pm Monday to Friday
9am – 3pm Saturday
9am – 1pm Sunday
In the event you may be arriving outside of office hours please notify reception and we will arrange for you to collect your keys from our lock box.
Check in is 2pm and check out is 10am. Unless prior arrangements have been made with Reception.
We’re family friendly. Ask us about high chairs, cots and fold-out beds. Plus, you can hire boogie boards, beach chairs and umbrellas.
One of the benefits of booking direct is not only that you receive the best rate guaranteed but you will also receive priority consideration for room requests and free upgrades when available. Our friendly team are on-hand with the resort knowledge to make sure your stay delivers exactly what you want such bedding configurations, multiple air conditioners, and room requests.
Newport Mooloolaba offer Motel rooms on the Ground Floor designed for overnight stays. Spacious apartments are designed for longer stays with full kitchen, a lounge and dining area.
Extra person charge $40 per night (includes bed hire & linen)
Book direct with Newport Mooloolaba and be assured you will always pay the best rate guaranteed. book now and save instantly with our promocode ‘VIP’ … or phone 54444833 It’s that easy!
We’re more than happy for you to have visitors, just talk to us about your extra bedding requirements. Rollaway Bed hire $40 per night (includes linen). Cot hire $15 for the first night and $5 per night thereafter (includes Porta cot & linen)
Reception is open 7 days
8am – 5pm Mon – Fri
9am – 3pm Sat
9am – 1pm Sun
If you plan to arrive after office hours please contact us so we can make arrangements.
A valid credit or debit card must be provided on check in. The guest will be liable for all costs and charges incurred. In the event that any such costs and charges are not paid in full at check out, the first available card on file will be charged. This card may be charged for undue damage or excessive cleaning charges incurred during the stay. This amount is up to the discretion of management and is subject to change.
All efforts will be made by management to place guests in a requested unit. Where circumstances beyond our control prevent this, an alternative unit will be allocated. Please note that the layout of our apartments is the same, however, all our apartments are individually owned and furnished, so styles will vary from apartment to apartment.
We accept all major credit cards, EFTPOS and cash. All tariffs are inclusive of any applicable government taxes and charges.
Gas barbecue’s with undercover dining and outdoor family area open for use 7.00am to 10.00pm.
Heated Pool, Spa and Sauna are all open for use 7.00am to 8.00pm.
See reception for complimentary use of pool towels.
Unlimited high-speed Wi-Fi is available in your apartment and around the grounds for seamless gaming, streaming, or browsing and around the grounds.
Facilities and guest services on offer, such as a heated swimming pool, spa, sauna, gas barbecue’s and outdoor eating area and complimentary secure car parking and free WIFI.
All one, two and three bedroom and wheelchair apartments are fully self-contained with full kitchen (including dishwasher, microwave and oven). Each apartment offers a spacious open-plan kitchen, lounge and dining area.
All apartments include ensuite and main bathroom with laundry facilities and two or three balconies. Our ground floor Motels with kitchenettes are perfect for overnight or shorter stays. All rooms offer air-conditioning, Smart TV with Network and Cable TV and have unlimited high-speed Wi-Fi.
Our sixteen level apartment block offers accommodation ranging from Motels on the Ground Floor (no balconies) to gorgeous Panoramic View Apartments. All apartments feature north-facing balconies, most overlooking Mooloolaba Beach while some have pool and garden views.
Our 3 bedroom apartments have some of the best views the coast has to offer as they also have rear balconies, these apartments feature three balconies that wrap around the building showcasing views of the coastline to the north and views of the marina, hinterland and Glasshouse Mountains to the west. You’ll be in the box seat when it comes to ocean and marina views.
There is one undercover, secure carpark per apartment or one rear carpark if you’re staying in our Motel. We also have a few visitor parking spots.
Our Tour Desk team will be more than happy to book all your Sunshine Coast excursions free of charge. Our friendly team are on-hand seven-days-a-week with the ‘local know-how’ to help you plan your days perfectly.
Our friendly team are happy to offer local knowledge on the region or provide those little extras to help make your stay more enjoyable such as champagne & chocolates, roses or a wine or whale watching tour.
Newport Mooloolaba is an excellent accessible building, the only place you’ll find steps is into the swimming pool. Newport Mooloolaba have apartments suitable for guests with low to high mobility needs, accommodation options ranging from fully accessible apartments to care for guests with limited mobility to apartments for the more independent traveller that include grab rails and step free shower access. Newport Mooloolaba’s fully accessible apartments offer amenities including electric bed, commode and hoist to ensure an easy and comfortable holiday.
Pool hours 7.00am to 8.00pm
Apartments are serviced for stays of 8 days or more. Daily service is available at an extra charge. Motels are serviced daily.
Management is entitled to terminate the stay of the guest or any member of the guests’ party if guests engage in dangerous and unlawful behaviour, or cause upset or distress, and any damage to the property. In this situation, the guest concerned will be required to leave the accommodation immediately. Newport Mooloolaba will have no further responsibility toward such guest. No refunds will be granted and Newport Mooloolaba will not pay any expense or costs incurred as a result of the termination.